128 Concepts 

PO BOX 11236

Kings Norton

Birmingham

B30 1YA

United Kingdom

 

 

 

 

Web: 

Email:

www.128concepts.com

sales@128concepts.com

 

YOUR ADDRESS DELIVERY ADDRESS

Title

First Name

Surname

Address

 

 

 

 

Post Code

Email

 

Title

First Name

Surname

Address

 

 

 

 

Post Code

 

 

PLEASE PRINT YOUR DETAILS CLEARLY
N.B Include your email address, so we can inform you immediately that your returns have been received.

 

Details of Returns/Items in the Returns List

Tick the boxes for items you must return

 

[   ]  EZ Shopper E-Commerce Store CD-ROM

[   ]  Copy of Sales Invoice (sent with your order)

 
N.B  Please ensure that both of these items are sent with your return.

 

Please tick reason why you are returning the CD-ROM

[   ]  

 

 

[   ]  

 

 

 

CD-ROM was faulty or software corrupted so installation not possible. This could be an error when the CD-ROM was created for delivery by 128 Concepts.

 

CD-ROM was damaged and unable to insert into your computer; The CD-ROM is physically damaged when order was delivered.

 

Your returns will be promptly handled by 128 Concepts as soon as we receive the correct returns items. Failure to send the items in the returns list will delay the exchange of your CD-ROM.  You are responsible for the postage costs. See Terms and Conditions of Trading in the documentation on the website www.128concepts.com for more details.  Return your completed form and items to the address above.

 

No refunds for the software is permitted due to nature of the product. The software is NOT sold on a sale or return basis. The software can be exchanged if deemed faulty within the 7 day returns period. After this period has expired, returns are not permitted. All software are to be returned by the users expense. Copy of the invoice receipt and Returns Authorisation form MUST accompany all returns including the CD-ROM. Your statutory rights are not affected.