Thank you for placing your order with 128 Concepts. You will receive an email confirmation to inform you of dispatch date once we receive payment from you. Please note the actual time your order be dispatched is dependent on us (128 Concepts) has confirmation your payment has been received. We will deliver your order by Royal Mail First Class post and normally delivery times vary from 1 to 2 working days. If you wish to contact us with any enquiry regarding your order, please direct your email to sales@128concepts.com. If your order is not received or has not reached you after you receive your email message confirming the dispatch date. Please be patient as posting service sometimes can be delayed. If you do not receive your order after 7 working days. Please send us am email message with your order invoice number, your name, address and email to us. We will send you replacement order to your delivery address. We thank you for your custom and any we will answer any technical / sales queries via email or snail mail. Note answers via snail mail may take longer. We will answer all email queries within 48 hours. You can try our forum and post your queries within the forum. Press the 'home' button to return to the 128 concepts home page.
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